Sales Invoices & General Ledger
Thank you. I hope somebody will tell me why the balance sheet does not show up? I have this message whenever I try to see it. Clunk!!Something has just happened that wasn't suppose to happen! Don't...
View ArticleWebsite running slow
We've had some recurrent network issues these last couple of days. This has caused some intermittent problems with performance. We are working hard to zero in on the exact cause and we'll hopefully be...
View ArticleSales Invoices & General Ledger
I've tried to locate your account but several have come up on our search. Can you let me know which one you're having issues with please?
View ArticleAdding Sales Inventory items to Dashboard
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View ArticleBatch printing of invoices
Selected 50 invoices as per instruction 6 hours ago and no email with PDF . any ideas!
View ArticleBatch printing of invoices
Hi @knotbad Are you able to supply me with your account number please and I'll check on this? Did you also receive the confirmation in a green box at the top of the page?
View ArticleBatch printing of invoices
It won't allow me to select any others as it says still printing.
View ArticleBatch printing of invoices
Hi @knotbad I've managed to replicate this. However, I can see that there are one or two issues that have flagged up on our dashboard. I'll ask someone to look into this, but it may not be until...
View ArticleBatch printing of invoices
Bearing in mind hmrc return due tomite ? I do need to get this sorted .
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More flexibility in nominal codes available to invoices and purchases
ian_roberts: If I have a liability nominal like this on one of my invoice lines, will that line still count as "turnover" when doing a VAT return? Yes any items allocated to sales invoices...
View ArticleBatch printing of invoices
Hi @knotbad We appreciate this and we're working hard to get all the issues resolved. However, with the batch PDF printer, this only produces a PDF of the information visible on screen by previewing...
View ArticleBarclays csv import
Hi I have converted my Barclays pdfs into csv files but Quickfile is only recognising 15 out of many more entries. I want to use quickfile for tagging as I am sorting at the moment by hand which is...
View ArticleBarclays csv import
Hi @otsonltd I'm not sure how well a PDF to CSV conversion would work, but have you manually checked the file for any abnormalities such as missing commas, merged lines or missing data in general? If...
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Year End Query
Hi @Rachael_Rmcraft This won't affect your year end. All it means is it will show up as people owing you money for these invoices (as an asset) For example, this is what my test account looks like:...
View ArticlePersonalised SMTP stopped working, invoices out from noreply@quickfile.co.uk...
Hi, my SMTP seems to have stopped working some time ago, and my invoiced now are coming from noreply@quickfile.co.uk ending in recipient's spam folders.When I try to reconfigure my SMPT I get a...
View ArticleHistorical balance correction
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View ArticleBarclays csv import
Not using Barclays, but for HSBC and Co-operative Bank I use this method to convert PDFs to CSV and import them into QuickFile: Open PDF in Acrobat Pro Save as other -> Spreadsheet -> Microsoft...
View ArticlePersonalised SMTP stopped working, invoices out from noreply@quickfile.co.uk...
You may want to open a ticket with your mail provider to see if they still have our IP range (5.2.17.178-190) white-listed. This would normally be the reason why you'd suddenly encounter a timeout...
View ArticlePersonalised SMTP stopped working, invoices out from noreply@quickfile.co.uk...
Thank you, I will contact them. I have just sent a test email from this account from my email client and it worked without any problem, so I am not sure why mxtoolbox shows it not responding.
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