Personalised SMTP stopped working, invoices out from noreply@quickfile.co.uk...
It's possible that they're just blocking these sorts of diagnostic tools, so perhaps not the most reliable indicator. Please let me know what they come back with.
View ArticlePersonalised SMTP stopped working, invoices out from noreply@quickfile.co.uk...
I have just opened the ticket, so I will keep you posted once I get a response. Thanks!
View ArticleSales and Purchase
I have a client that owes us funds and we owe him finds, the bill to us is none vat the bill to him is vat. he has just deducted the amount we owe him from his invoice, as the sales and purchase are...
View ArticleSales and Purchase
Hi @DJM If your client is also your supplier you could set up a contra-invoicing account to manage the funds between both. See this topic with help on setting this up: Contra-Invoicing, Same Customer...
View ArticlePersonalised SMTP stopped working, invoices out from noreply@quickfile.co.uk...
Could be an encryption requirement?
View ArticleCo-Operative Bank Statement not uploading properly
We need to be careful changing our parsing rules as sometimes the banks stage the release, so they could be issuing old format to some customers and new format to others. If we can get further...
View ArticlePurchase Reference indicator
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View ArticleQuickfile Invoicing Currency
All of the invoices sent to our clients are in GBP currency, however one of our clients are based abroad. How do we invoice this one individual client in Euros?
View ArticleQuickfile Invoicing Currency
Hi @Nexolutions You need to enable multicurrency on the account. You can do this by going to Account Settings > All Settings Then select 'Multi-currency settings' Then enable it, and ensure 'Euro'...
View ArticleAccount Access without paying £45.00
Please can you provide with details of how I can download all my quick file data locally and then import it in to a new application. Many thanks.
View ArticleAccount Access without paying £45.00
Hi @ndb84 You can download your data by running a back up from your account. This guide will help: Create a data backup schedule General Introduction Doesn't QuickFile backup my data anyway? In what...
View ArticleVAT manual adjustment
Hi I made a manual adjustment for my first VAT return and now i have the amount sat on 2202 on my balance sheet, where should it go? thanks chris
View ArticleImplementing Stripe and not charging transaction fee
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View ArticleCategory changes on Sales Invoices
Help. I have setup the quick file system so that different sales items automatically get booked to different categories rather than just General Sales when the invoice is first created. Everything was...
View ArticleCategory changes on Sales Invoices
Hi @harry I've tried to replicate this but I'm not able to. Are you able to walk me through what you're doing please and hopefully we can help you further?
View ArticlePay staff expenses from Ringfenced funds
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View ArticleCategory changes on Sales Invoices
Hi Thanks for response. I have a number of quickfile accounts, one for each company. This problem started happening with only one of the accounts recently. The category change to 'general sales'...
View ArticleCategory changes on Sales Invoices
@harry would you kindly send a private message to either @QFSupport or me with the exact invoice number you are seeing this and we'll take a look. Also when you say.. I have setup the quick file...
View ArticleGoogle Calendar Save Invoice date
Would it be possible to add the invoice date to a Google Calendar Account. I have a window Cleaning business and use Google Calendar to schedule work it would be great if I could set up draft invoices...
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