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Changing the date of a credit note

All sorted now, thanks @Glenn for your help.

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End of year including opening balance

When you enter a bank opening balance in QuickFile it will need to make a balancing entry on the ledgers to explain what that balance is derived from. As a temporary measure we will put the balancing...

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Natwest Feed not working for me

I tried to export the last week and last 2 weeks of transactions and I get this error message. Export Failed!Incorrect account number or authentication key. Please ensure you have enabled file imports...

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Natwest Feed not working for me

Are you aware if Natwest have changed their web site recently at all?

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How to change the administrator?

How to change the administrator? We do not know English well . or you can ask for help in a way , and be simple ?

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How to change the administrator?

The current administrator would need to do it If you are the administrator, you can do it like this: Then: Pasted image816x151 14.3 KB Lastly: Pasted image822x278 16.1 KB

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Natwest Feed not working for me

I don't think this is a Natwest issue? I see a bunch of other successful imports from Natwest today. I would just double check your credentials in the feed settings panel. Sometimes with these auto...

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Natwest Feed not working for me

Well, it seems to be resolved now that I typed it in manually by hand rather than copy and paste. Difficult to know what is being pasted when the key is converted to bullet marks. Anyway, fixed now,...

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Receipts for payment

I keep forgetting to check the box for "send client a receipt" when i receive a payment. Is there any way i can send a receipt in these circustances?

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Receipts for payment

There isn't a way of doing it afterwards. However, what I do, is go back to the bank screen, untag it, retag it and send it that way

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Hiding System Bank Account

Hi, I have an old bank account from a partnership in my new LTD company QF account. It is now unused. I understand the need to keep it in QF however I would like to hide it so that my dashboard isn't...

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Customer overpayment to use towards donation

One of my customers pays weekly for dog walking via standing order. When he goes on holiday he lets the standing order run as we have a 50% retaining fee. We regularly buy bags of dog food for our...

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VAT and Journal Entries

If I need to make a journal entry in a VAT and/or sales account, how does this affect the next VAT Return? Or is the VAT return made up only from sales invoices and purchase invoices?

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Hiding System Bank Account

You're not able to hide or remove system accounts Have you changed from a partnership to a Ltd company, but kept the same QuickFile account?

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VAT - The supplied user credentials failed validation for the requested service

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Customer overpayment to use towards donation

Are the overpayments sitting on the client's account, or are they already attached to an invoice?

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VAT and Journal Entries

Journals don't directly affect the VAT return, as you say only sales and purchase invoices. You could however add an adjustment directly to the VAT return before submitting.

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Hiding System Bank Account

You definitely want to make sure you're not mixing the old partnership activity with the new Limited company, it will create a headache later. Whenever you form a new Limited company you will need to...

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Hiding System Bank Account

Thanks both. We do have a new quick file account, and all the accounts are separate. However we have changed bank accounts. The fact it is the old partnership account is misleading. My apologies,...

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Changing text in invoices

Hi, I have an invoice template set up that looks great, however I am wondering if it is possible to change the information in the line items area?Currently, the line reads; ITEM, COST, QTY, VAT AMNT,...

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