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How do you change the login email please?

Hi @Allen, This can be done under Account Settings > Team Management: Hope that helps!

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How do you change the login email please?

I tried that and it said the email wasn't valid.

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How do you change the login email please?

I'll send you a private message to get some more info. Look for a green notification in the top right corner by your avatar

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Important changes affecting “Large” and “Extra Large” accounts

Just to add a few points here: RE: Payroll We haven't ruled out developing a payroll solution for QF. It is however a significant undertaking in terms of development and maintenance. If we were to go...

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Fixed asset [purchases not appearing on P&L report

I have just run my first P&L report and none of the Fixed Asset purchases for my business appear so it looks like I am much better off than I really am. Is this normal? If so how do I run a...

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Fixed asset [purchases not appearing on P&L report

Hi @MikeHumphrey Fixed assets appear on the balance sheet rather than the profit and loss. If you have a look at your Balance Sheet report, it should appear under there. However - I can't advise on...

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New petty cash account

Hi there, I'm trying to create a new petty cash account ("CAD Petty Cash" - for CAD, I use one petty cash account per currency and have been to a business trip in Canada). Every time I try to create a...

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Snail mail trouble

I am really fed up with the unreliability of the snail mail service lately. None of my invoices seem to be getting to my clients even though my account says they have been prepared. Since dec 1st...

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New petty cash account

Hi @alphapanda I've just had a look at this, and I've managed to create it without any issues: Pasted image808x60 3.16 KB Just to double check, are you selecting 'Petty Cash' from this drop down when...

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Snail mail trouble

Hi @Gardenflair I'm sorry this is the case. We do rely on a third party to provide this service for us, and the status in your account is what's been sent back by them. Let me see if I can look into...

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New petty cash account

Thank you so much for your help. It's perfect indeed. I did select Petty Cash from the drop down list. Could it be because I'm using Chrome or something... Well, it's fine now so no worries. Thanks...

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New petty cash account

No problem! I'm also using Chrome, so it's a little bit strange! If you need any further help, please let us know.

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Snail mail trouble

Thanks, its just frustrating that I only find out when I see Im not being paid on time and as its a 30 day arrangement I end up with a big cash flow problem.

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Snail mail trouble

@Gardenflair I am sorry for the issues regarding the snail mail service. There should not be any problem in regards to items sent in January. The intermittent problems with iMail occurred in the first...

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Sole Trader Accounting

Hi there I am photographer and about to register as a sole trader, I was just wondering if anyone would be willing to give advice on expenses. If you claim expenses, does that mean HMRC Give you money...

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Sole Trader Accounting

Hi @Damien_Ross Generally what's meant by expenses (known as 'Allowable Expenses') is approved categories of costs that you can use in your business that will reduce your profit. For example, of your...

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Sole Trader Accounting

Being self-employed (or a sole trader) means you can earn up to £10,600 in this current tax year (2015/16), free of income tax. If your income goes beyond that you will be liable for tax on the amount...

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Which category does the Quickfile annual fee go in?

Thanks. I see your point. I think I'll just add a note to the accountant and they can decide!

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Sales Payments

Hi - I've got in a mess and I think deleted transactions in error and now bank wrong. I imported bank transactions for tagging but also there have been payments for invoices that I either allocated on...

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Recording VAT calculations

Presently tagged VAT payments can't have a file associated with them. It would be really useful if I could upload the calculations as a document for future reference - especially for my accountant. I...

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