How do i cancel my trial account
I've researched this program and realise it is unsuitable for my purpose. How do I 'unsubscribe'?
View ArticleClik here to view.
PayPal not logging payments automatically for paid invoices
They click on the Pay Online button via Quickfile invoice then payment is via Paypal but invoice not updating as paid Continuing the discussion from Invoices paid by paypal not auto updating:...
View ArticleHow do I have a private support question
Ho do I have a private conversation about the size of our business and the charges being proposed - I really don't want to discuss this on a public forum ?
View ArticlePayment received notification?
Did the client actually pay you through QuickFile, i.e. click to preview the invoice then choose one of your payment options e.g. PayPal? If this is the case then the invoice should have updated to...
View ArticleCommunication with Joe
Leave this with me and I shall check with his department to see what is happening here.
View ArticleClik here to view.
How do i cancel my trial account
Feel free to let us know what is missing, perhaps we can help you here. To close the account you would just need to clear your account using the method described below. Just make sure to check the box...
View ArticleClik here to view.
Payment received notification?
Glenn: Account Settings >> Payment Options Thanks for getting back to me Glenn. Payment was through QuickFile - it sent me an email notification. I had to manually mark the invoice paid though...
View ArticleClik here to view.
PayPal not logging payments automatically for paid invoices
You need to go into Account Settings >> Manage Payment Options. Currently you don't have PayPal set to auto-deposit new payments to a bank account. Usually you'd have this set as your PayPal...
View ArticleHow do I have a private support question
I will send you a private message so you can respond to me directly. Look out for a green notification icon in the top right.
View ArticlePayment received notification?
I checked and I can see you have setup QF to post these payments to your account. However was this a non-GBP invoice? Currently we don't log non-GBP payments from PayPal automatically as their API...
View ArticlePayment received notification?
Ah okay - I also see that drop-down now. Thanks for clarifying.
View ArticleShop like help needed
Hi, can I firstly explain what I'm doing and then tell my problem. I repair a customers TV and they come into pay, so I make a new invoice and marked it as "paid in full" as they need a receipt.I give...
View ArticleShop like help needed
Hi @lee069 I'm assuming when you create the invoices for your customer, you're printing the invoice (or payment record), and logging the payment there and then? If the bank statement entry is a...
View ArticleGetting my account below the "Large" threshold
This topic was automatically closed after 7 days. New replies are no longer allowed.
View ArticleBreakdown on invoices
I am trying to keep separate what we charged a client, then they paid by credit card. The net amount which appears on the bank statement is the gross minus what charges the credit card company took...
View ArticleShop like help needed
Hi, 98% pay by credit card. I can see where the problem happens it's because the customer wants a receipt but the money doesn't really hit my bank account for approx. 3 days. Sorry for swearing but...
View ArticleClik here to view.
Shop like help needed
Hi Lee, In that case, do you have a C&P machine in your shop? If so, here's what I would do:1. Create a new bank account for your machine provider (e.g. "Card Transactions")2. When someone pays by...
View ArticleClik here to view.
Breakdown on invoices
Hi @Betty I'm not sure if this would help, but I think if you take a look at this, this would help separate the credit card charges and what you charge the client: Handling payments from merchant...
View ArticleBreakdown on invoices
I do understand all your options. My invoices are tagged to a particular project already.But I still do not understand why for some invoices the gross went to the fees account and the credit card...
View Article