Tagging a Refund from Supplier
Hi, Sorry The transaction events have this: 6076 26NOV15 , 8007160705 US , REFUND6076 17NOV15 , 8007160705 US The recorded value on each is the same in Pound Sterling, I have a receipt for both, so I...
View ArticleEstimate Wording
I have checked through old threads on this topic over the last 3 years and despite being something that appears simple I have not seen a resolution. Can someone tell me how I can remove the word...
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Estimate Wording
Hi @redalien If you go to Account Settings > Invoice Customisation Click on the word 'Invoice' You can then change it on the right hand side: Hope that helps!
View ArticleTagging a Refund from Supplier
OK I see the issue... The initial £135 payment is tagged to purchase #QF00199, even though the payment on the bank is 19th November, the invoice date is 30th November. The refund on the bank for £135...
View ArticleEstimate Wording
For consistency we refer to this document as an Estimate and that's how it will be labelled on the admin part of the system. We appreciate that there are quite a number of people who would prefer it...
View ArticlePrinting Nominal Activity
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View ArticleMissing bank entries after download
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View ArticleImportant changes affecting “Large” and “Extra Large” accounts
I have just logged in to find that my very small company that generates 2-6 invoices a week (average invoice amount £15) is classed as a Large or Extra Large account. We won't be signing up to pay to...
View ArticleGetting my account below the "Large" threshold
03 Dec 2015 7202 Dec 2015 10801 Dec 2015 10 Only two new items on the bank feed though - trying to make sense of where its got this figure from?
View ArticleImportant changes affecting “Large” and “Extra Large” accounts
@harryjoy It's possible given your monthly volumes you have either bulk uploaded 100s of entries when you started out, or you are importing large number of personal transactions. If it's the former...
View ArticleGetting my account below the "Large" threshold
If you can send a private message on here to let either one of us know your account number we can probably get some clarification for you.
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Getting my account below the "Large" threshold
Hi David, I've just enabled this functionality for you. Click on our little image and click on 'Send Message'
View ArticleImportant changes affecting “Large” and “Extra Large” accounts
I haven't bulk uploaded anything. My customers are simply the ones I have picked up as the business developed, most are not repeat customers but I will do as you say and defer. As I said, it's just a...
View ArticleImportant changes affecting “Large” and “Extra Large” accounts
Have tried to defer but I am out of time apparently and it says I can only use this feature once but I have only come across it today. However, it won't let me use it so I cannot access anything.
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Distinction between before and after tax profits on the P&L
Many thanks Glenn I have not had a chance to review it, will do so this week and let you if anything. Best regardsSameera
View ArticleImportant changes affecting “Large” and “Extra Large” accounts
Given the number of comments on this thread from customers who do not believe they are "large" businesses, have you considered revising the thresholds for ledger entry counts, or at least using more...
View ArticleImportant changes affecting “Large” and “Extra Large” accounts
@harryjoy I see the defer period is there on your account. You shouldn't have any issues accessing your account as I deferred it myself earlier. It may be that you were logged in at the time and I...
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