How do I purchase a Power User Subscription?
Your account is graded as "L" and will require an active subscription once your 60 day trial period has ended. 2 days left i have this message and want to upgrade but where to do this, I can't see...
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Do you know and affordable and reliable QF accountant
SQKaccountancy: talk to your accountant before you sign up with them and never pay until you have seen the accounts. If I am working with a clien Thank Chris for your replyI agreed with that but I...
View ArticleAccessing Quickfile
Been having some trouble accessing Quickfile. After investingation I think the problem is the IBM Trusteer security HSBC advise you to have on your computer for online banking. I have managed to turn...
View ArticleHow do I purchase a Power User Subscription?
Hi @Asmaa This can be done under Help > Additional Services, and selecting 'Power User Subscription'
View ArticlePaypal transaction not showing
Hi @Asmaa The PayPal feed, until yesterday, hasn't supported multiple currencies, only GBP. Even now, it's only selected accounts who can access it as it's still new. If you could provide me with your...
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How to find my old invoices and export the date to Excel
Hi @Iva_Katrafilova I've just taken a quick look for you. I can see under your purchase invoices, the last entry was 03/11/2014. On your sales invoices however, the latest record of a 2014 invoice is...
View ArticleAccessing Quickfile
Hi @Austin, We're not aware of any issues associated with Trusteer (I believe it's also know as Rapport?). However, we do have quite a user base on these forums, so someone else may know a workaround.
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Paypal transaction not showing
Hi @Asmaa This has been enabled for you. For more information on this feature, check out this topic: PayPal Multi-Currency Support announcements We have just recently completed a number of...
View ArticleChrome bank feee & Lloyds new setup
Thanks Glennthat works...but it's not as good as the button that used to be in the top right QF bank feed plug in...i just used to hit this and hey presto! all done for me!Thanks anywaySimon
View ArticleAttach PDFs for supplier to client linked invoices
Thanks @Glenn - will definitely help!
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Bug - QF keeps logging me out on a specific function
No, that's fine - Give me a few minutes EditI've clicked the button and this appears as expected: Pasted image760x337 13.9 KB Do you get this far?
View ArticlePrint a bank account
Have to agree, it would be great if there was a simple button which would print out the bank statement page(s) in question. csv files mean more flexibility but also more steps to get a simple print out.
View ArticleBug - QF keeps logging me out on a specific function
yes, it appeared for 1 second then reverted to log-in page
View ArticleBug - QF keeps logging me out on a specific function
What browser are you using (for example, Internet Explorer 10, Chrome, FireFox, Edge etc.). If you're unsure, you can go to About and select 'Help', and this will also tell you the version number. I...
View ArticleBug - QF keeps logging me out on a specific function
There should only be Marcus - the owner and myself.I'm using Edge, but to be honest it seems to have a few bugs at present. I have the option to switch to Chrome.
View ArticleBug - QF keeps logging me out on a specific function
Sorry, that should read a max of 2 users: Marcus (owner) and me (admin). What others do you show? Marcus is out on site so cannot ask him to try anything.
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