Can't raise a purchase invoice in a locked period
Hi @msmarino This would be due to a lock on the account, usually added by running the end of year tool. You can see the current lock under Account Settings > All Settings > Account Lock Date. If...
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Unable to apply credit
Hi @purplesalix There's two options here. 1. With multi-currency supportIf you have multi-currency enabled, you can go into the original invoice, create a credit note and mark that as the correct...
View ArticleCan't raise a purchase invoice in a locked period
hellois my first time doing thisand I m not an accountantWhat journal should I delete?Many thanks for your help
View ArticleDeleted bank accounts keep reappearing
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View ArticleCan't raise a purchase invoice in a locked period
Hi @msmarino If you go to Reports > Journals, you should be able to delete your Year End Journal. This will allow you to put the lock date back. However, you should re-run the year end tool once...
View ArticleCan't raise a purchase invoice in a locked period
HelloThank you for your quickly replyI have appointed one of your accountants to do the my first filling return as limited company ,He ask me to do the bookkeeping , therefore I have toto input all my...
View ArticleLloyds Bank Feed Error - Account not found
OK thanks yes still not working, will wait until Lloyds give you access.
View ArticleDeleting journal entries
How can I delete journals ? There seems to be an option in each journal "delete all journals" but I fear this will erase everything. I do not just want to amend the figures in the journal which I know...
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Can't raise a purchase invoice in a locked period
The only data the journal holds is transfers to other nominals. Once you've done all the changes, you should be fine to re-run the tool to apply the locks and create the journals again. If you need...
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Deleting journal entries
Hi @mandycooper Do you mean this button? Pasted image898x272 15.6 KB Pressing this just deletes the journal you are viewing. What it means by 'all journals' is all the entries shown above. I hope that...
View ArticleLloyds Bank Feed Error - Account not found
Hi - Yes I am now experiencing the same issue as a result of changing to Lloyds new interface this morning. Having spoken to their helpdesk, they (rather unhelpfully) are unable to change me back to...
View ArticleLeap Year - Year End accounting date 29/02/2016
Hi @3dk This should now be working as expected. Can you give it a go and let me know please?
View ArticleLeap Year - Year End accounting date 29/02/2016
Hi, they are just the same the preset date range starts 28/02/2015 to 27/02/16 and the year end date is still set to 28/02/2017. Prior years are also starting on 28th Feb. not 1st March and run until...
View ArticleLeap Year - Year End accounting date 29/02/2016
Hi, I have just noticed the trial balance now has the correct info ie. from 01/03/2016 to 29/02/2016 but not the profit and loss. Sorry! I meant starting from 01/03/2015 rather than 01/03/2016 !!
View ArticleLloyds Bank feeds updated Quickfile plugin?
This is an essential feature to the software to us so its quite concerning that there is no support for this via Quickfile. Surely, as the banking websites are updated, the plugins that Quickfile have...
View ArticleVAT start date in settings being ignored
Are you on cash accounting? On the backing report it may show invoices that predate the start date but we're in fact paid after the start date. Is this something you can check? If you're still stuck...
View ArticleLloyds Bank Feed Error - Account not found
This is an essential feature to the software to us so its quite concerning that there is no support for this via Quickfile. Surely, as the banking websites are updated, the plugins that Quickfile have...
View ArticleLloyds Bank feeds updated Quickfile plugin?
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