Can't change company settings url or colors
Hi @Jonathan_Richardson Are you seeing any errors when trying to change these settings?
View ArticleResorting back to basic account
Hi @tumshie I've manually run the count on your account which brings it under the 1000 ledger count. You should no longer see any messages regarding the subscription
View ArticleCan't change company settings url or colors
no none - it just says its saved but then nothing changes
View ArticleCan't change company settings url or colors
I'm not able to replicate this unfortunately. Are you seeing any notices similiar to this? IMG_20160220_122128.jpg1138x523 45.2 KB
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It's not so much the fact I have a list of clients. I can select and download a sales history from eBay that download to the csv format. I would the still need to download separately somehow from the...
View ArticleAccess to quick file for our accountants
Hi @barryjones You can add your accountant as a new team member (regardless of the subscription), by going to Account Settings > Team Management. However, we do operate a one account per email...
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I'm not sure why you think these are FoC. I use screws and plugs etc and they are priced for on each job, maybe not an exact amount but they are priced for. As for categories, I put them down as...
View ArticleImportant changes affecting “Large” and “Extra Large” accounts
Hi, I have no problem with the £45 subscription fee as I find Quick File superior to any other accounting software that I have used. The one thing that does need to improve is server response....
View ArticleWhat catagory should I use for small consumables
Within broad limits the level of granularity that you use is down to what YOU need know about your business. If you NEED to identify what you spend on consumables as opposed to items charged directly...
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View ArticleStart up and working from home
0030 Office Equipment and 0040 Furniture and Fixtures look the most obvious
View ArticleClient/Owner clash
Hi I am the owner and the client but now can't access as owner?Thanks
View ArticleClient/Owner clash
Hi @Angeline_Rees Do you mean that you have a client with the same email address as your admin login? I'm just trying to find out what the exact issue is so I can help further
View ArticleImportant changes affecting “Large” and “Extra Large” accounts
@kevlinnell most of our servers are just over a year old, they are built to a high spec and we have heaps of spare capacity. I don't believe these slow response times are caused by the servers but...
View ArticlePayPal transactions for 12 Feb 2016
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View ArticleAttach document to letter
Often a document needs to be attached to a letter ie terms and conditions or a PDF or jpg.It is not very professional to have to send it as a separate email.Please consider this as a new...
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The usual way to do this is to include the link to the document in the letter, either hosted in the document manager at QuickFile or on your own server somewhere. There's a quite a few threads on this...
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