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Website and community pages loading at dialup speeds

Hi @DABS Apologies for the delay. It all seems to be loading fine my end now - can you confirm this is the case with you too?

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Website and community pages loading at dialup speeds

The issue now seems to be resolved, i will update this post if it starts to happen again, thanks

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Stoping messages

Hi @mikedelane Is this through the enquiry button on the dashboard of your account, or from elsewhere?

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Website and community pages loading at dialup speeds

Apologies for the performance issues, we also had a couple of similar cases last week. Fortunately we finally nailed this down (I hope!), but we had to setup various traces on the web servers so we...

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Website and community pages loading at dialup speeds

Ok thanks for the info, been using since my last reply and no issues as of yet. Cheers

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Website and community pages loading at dialup speeds

I gave up and went to bed, the night shift seem to have been performing well as usual. Thanks for the swift repairs. Glenn: It was caused by a ineffective regular expression Obligatory; Some people,...

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Barclays Feed - Bank Commission appears twice in QF!

Glenn: The feed will now revise any entries coming in with the description "CHARGES COMMISSION FOR" to just "COMMISSION". This should then get picked up as a duplicate and ignored. Can you not do this...

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Purchase from US or other Non-EU country not showing on VAT return in box 7

Marcus you are correct. If you're making a purchase of any good outside the EU, this is known as an import for VAT classification. And should be featured in box 7 (Net Purchases) and no other boxes....

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Category for Insurance Premium Tax (IPT) or suggest workaround please

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Differential branding request

I've activated the custom trading styles module on your account. You can change your account sub-domain once logged in.. just go to Account Settings >> Company Settings.

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Barclays Feed - Bank Commission appears twice in QF!

I'll have a think about that one.. I see your point though!

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Limited to Sole Trader

Hello, I've searched a few posts on this so I know that I cannot simply switch to Sole Trader from Limited and that I need to setup a new account. What information can be ported across to the new...

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Limited to Sole Trader

Hi @o0benski0o You're correct that the accounts simply can't be converted, but as you rightfully say, clients and suppliers can be (let me know if you need help with this part). Invoices should not be...

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Custom folder names in Document Manager

Count me in also. Any update on when this feature can be implemented

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Batch printing of invoices

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Archive Clients

We sometimes do estimates for clients who don't end up working with us, so it would be a great feature to be able to archive them so we don't see them automatically on the default client list We could...

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Credit card query

Hi there I have just switched to QuickFile after using Sage Line 50 for many years, and as such am encountering the usual "teething problems" that always generally come with changing systems. I need...

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Archive Clients

Hi Debbie, Thank you for the suggestion. Quite a lot of our features are driven by community demand. We'll be more than happy to look into this further if the demand is there. Watch this space!

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Credit card query

Hi @barryjones Have you created a bank account for each of the credit cards? There is a section on the bank view to add new accounts for these: Once you've created your bank account, you can then tag...

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Archive Clients

Deleting a client is non-permanent so you could just delete them and then re-instate them later if required. I've done it a couple of times to remove clients who I am unlikely to see again in the...

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