Inventory list is not upgrading/changing when I create new invoice
Hi @silla-premium QuickFile doesn't support a stock system, which would be why the quantities aren't changing in the inventory. The inventory is there mainly to assist with creating invoices quickly....
View ArticleCannot login into Quickfile
Everything is running smooth here, we have no error reports and we can see users regularly logging in. We did however have some reports a couple of days ago from users of BT Plusnet that were...
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Display Error - Bank Statement Notes
Blommin Marvelous! Thank you both for the great support and quick fix. John.
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Santander Bank import options
CaptainNick: Maybe he is still on the old internet banking This may be possible as it shows an "ABBY" prefix on the BIC code. I can't get a CSV file in my account like that, only XLS (Excel). I think...
View ArticleSantander Bank import options
I've had to remove references to 'GBP', and delete all the account and export info from the top of the file, but yes - I managed to make it work using the 'Other' option.
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Own domain name with Affinity?
I think you'd need to use CNAMES and then install the SSL certificate on the hosting server (our server). It's hard enough updating our own SSL certificate when it expires, without having to do this...
View ArticleVAT Cash accounting or accrual accounting?
Yes you can, the regular reports in QF are accrual anyway. It's just that the VAT returns are calculated on a cash basis. On Flat Rate we allow you to use cash or accrual method. You can set this in...
View ArticleAccounting in Quickfile for more than one business
You may want to take a look at the Custom Trading Style feature. It allows you to have 3 different invoice designs, trading names and branding in a single account. It's activated manually at the...
View ArticleSantander Bank import options
Presumably they don't have mixed currency transactions in a single account, so those GBP suffixes are completely superfluous.
View ArticleImportant changes affecting “Large” and “Extra Large” accounts
I've logged on this morning and can't access my account. I didn't think I was a large or extra large user but now I can't access my account to check. How can I do this please?
View ArticleImportant changes affecting “Large” and “Extra Large” accounts
Hi @TinyMovers I'll send you a private message now to get some more info. Please look out for the notification in the top right hand corner.
View ArticleChanging client name
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View ArticleImportant changes affecting “Large” and “Extra Large” accounts
Because Quickfile was free, we began using the system in April 2015 as a possible alternative to Sage. However, although we like many aspects of Quickfile, it does not really allow for CIS...
View ArticleImportant changes affecting “Large” and “Extra Large” accounts
@paulmuir did you receive my email? I replied to your support ticket a few days ago.
View ArticleImportant changes affecting “Large” and “Extra Large” accounts
So sorry.... I've just found your email. Thanks for your help.
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Custom Trading Style - Customise Invoice
Lurch: At some point here I could do with 2 matching invoices on the primary account I would assume an intra-company transfer would be better, with two sets of invoices you're doubling up the sales on...
View ArticleSnail Mail - Multiple copies sent in error
I recently sent out a letter to several clients and have been informed by at least 3 clients that they got the letter 17 times! It was around the end of December - was there a problem with snail mail...
View ArticleSnail Mail - Multiple copies sent in error
Hi @Marisana There were a few errors with the snail mail around November/December time which were unfortunately out of our control. I'll check your account regarding any used credit and come back to...
View ArticleSnail Mail - Multiple copies sent in error
Thank you - same letter should have gone to different clients ( one copy per client of same letter )
View ArticleSnail Mail - Multiple copies sent in error
I'll send you a private message now with some more info. Look out for a green notification in the top right hand corner.
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