2-Factor authentication if phone lost
This is an enquiry and perhaps a word of warning. I changed phones last year and have also updated my PC at another time. This morning I was asked to 2 factor authenticate when I logged in to...
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2-Factor authentication if phone lost
Hi @robbrown_garden There isn't a way around it at the moment, but the right thing to do would be as you've done now - posted on here, and one of the QuickFile team members would pick up the enquiry...
View ArticleGetting my account below the "Large" threshold CTD
So I've been religiously deleting lots of transactions on this over the last few weeks and still am over the limit - the problem seems to be that one transaction creates multiple ledger entries... Is...
View ArticleGetting my account below the "Large" threshold CTD
Hi @David_Wayman With double entry accounting, there will always be two entries for each action - one credits, one debits. Have you had a look at the usage report to see where the largest number of...
View ArticleGetting my account below the "Large" threshold CTD
debtors Control Account 196Current Account 292Creditors Control Account 409are the largest
View ArticleProject tags being copied with an invoice
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View ArticleGetting my account below the "Large" threshold CTD
Those really are the bare bones of the system, so it's tricky to cut those back. The only thing I could suggest is merging invoices, for example, is you're sending 2 or 3 small invoices to a client a...
View ArticleGetting my account below the "Large" threshold CTD
all personal transactions bar a few that I'm unsure of are gone now. I think my problem is that whilst my turnover is relatively low, I work for a lot of different clients.I have since set up a...
View ArticleSales Ledger Balance Report for Year End
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View ArticleVAT Return Electronic Filing Details
No just goes back to the sttings allready saved...most frustrating! !!
View ArticleVAT Return Electronic Filing Details
What makes you think it isn't saving? Are you sure the details are correct? Are you copying the details from an email or something? Try typing them in as most of these errors are due to copying extra...
View ArticleVAT Return Electronic Filing Details
You would see an error message if something was wrong, or a success message if they've saved all OK. What browser are you using? Do you have any plug ins or extensions that could be interfering?
View ArticleDuplicate transactions importing
On the Barclays feed, for 2 different accounts I am getting duplicated transactions for interest and bank charges. All other transactions seem fine, it just seems to be the ones related to Barclays.
View ArticleDuplicate transactions importing
Hi @ryansb Are the dates, amounts and descriptions exactly the same? These are the things checked for duplicates. However, I will ask a colleague to take a look too
View ArticleMove items from Suspense account
I have just looked at my P & L account and in the suspense account is quite a bit. What does this mean? It also have each item 3 times.
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Move items from Suspense account
Hi @Debpaul The suspense account is made up of a few things, here are a few: Suspense Account Not Zero Untagged bank entries Opening balances set on bank accounts that have not be subsequently...
View ArticleDeleted Bank Account Keeps Coming Back
Hi, I'm new here too and get the same problem of the bank account not deleting. I uploaded an excel file as a test and have no idea of how to get rid of it. I've looked on the site and can't find...
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Deleted Bank Account Keeps Coming Back
Hi @sarag3 Is the bank account empty? You can delete all the transactions (page by page) by clicking the top checkbox, and then clicking 'Delete Selected'. Although, bear in mind, if they are linked...
View ArticleNo Year end option appearing?
Hi there- I am attempting to start using quickfile by putting an opening balance into year end 2013/2014, but I don't appear to have a year-end option on the account settings drop-down?
View ArticleDeleted Bank Account Keeps Coming Back
Hi, thanks for the quick reply but I managed to delete the imported info and have now successfully added the correct bank account thanks.
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