Bank feed has stopped working
I just manually ran the feed for you, no errors! It looks like it picked up all the entries since 8th December, they should appear in your account within about 10 minutes.
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I have tried to add this HTML snippet but it hasn't had the desired effect. Do I need to name the snippet in a specific way? I couldn't see the Custom Scripts you mentioned above so I may not be in...
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Customer Prepayments
Hi Andrew, It should go here:Account Settings > Design Customisation Then click 'Advanced CSS & HTML Customisation' Pasted image815x124 7.99 KB Select 'Custom Scripts' Copy the code into there,...
View ArticleCustomer Prepayments
That isn't where I put it but I don't have Custom Scripts in Preset Templates.
View ArticleUploading own letterhead for invoicing
Does anyone know if it is possible to upload your own letterheaded paper to use as an invoice template as none of the ones available are really suited to our company.
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Uploading own letterhead for invoicing
Hi @cleanair If you're printing onto headed paper, you can edit the existing template to make it fit (e.g. edit the margins, move things around etc.). When you're previewing an invoice, click the...
View ArticleIssues with bank account
Please could your check client Account: 6131460151 Bank dashboardBank Reserve Account does not have any transactions and shows a balance of £30.12.Active Saver - Savings should have a balance of...
View ArticleIssues with bank account
Hi @ElpisBS I don't have access to any accounts, but if you bear with me, I'll see if someone can take a look to see what's going on here. Have any changes been made recently that you're aware of?
View ArticleIssues with bank account
Hello, No We just created a new bank cuurent account,it has a balance of £30.12. Otherwise all should be fine.
View ArticleIssues with bank account
I've just sent a request to the account you mentioned above. If you could accept that please, I'll see if I can notice anything obvious. Otherwise, I'll refer it to get it looked at
View ArticleIssues with bank account
It should have been sent to the main email address on the account - starts with 'hw'
View ArticleIssues with bank account
No this is the client. You need to email it to us the affinity account holder. info@ebsvoiseypartners.co.uk Thank you
View ArticleIssues with bank account
Hi @ElpisBS I've had to ask a colleague to look into this. Bear with us, someone will come back to you shortly
View ArticleIssues with bank account
Thank you, Please ensure that you request the access at info@ebsvoiseypartners.co.uk. Thank you.
View ArticleCustomer Prepayments
Hi @amyearsley I've asked a colleague to take a look this for me. Bear with us - we'll come back to you shortly.
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